About Mindy Hamlin.
Mindy launched Hamlin Communications after a 20-year career in communications and public engagement in the aviation, government and nonprofit industries.
Today, Mindy provides strategic communications consulting to airports, transit agencies, nonprofit organizations and small businesses, developing key messages that support their goals and executing strategies ranging from media relations and social media to public engagement and crisis communications.
Public Engagement
Drawing on her years of experience leading Raleigh-Durham International Airport's public engagement efforts, Mindy leads public information campaigns for major capital improvement projects. For Chapel Hill Transit's North-South Bus Rapid Transit project, Mindy developed audience-driven key messages, led media and government relations strategies and wrote content for print, social and digital channels.
Crisis Communications and Reputation Management
Over the years, Mindy has built a reputation as an expert in crisis communications. She has created crisis communications plans for airports around the world. She has also counseled executives and firms on crisis issues related to employee misconduct, negative social media campaigns, employee layoffs and customer service disruptions.
Content Development
At the core of all communications is story telling and content development. For her clients, Mindy writes engaging and action-driven blogs, e-newsletters, website content, social media content, presentations, annual reports and more.
Media Relations and Training
Mindy has conducted hundreds of interviews with local, national and trade media. She has successfully placed stories for airports, nonprofit organizations, local governments and more. Using on-camera exercises, Mindy teaches executives and managers how to tell their story and to stay on message during any interview.
Mindy is also a freelancer writer for Airport Improvement magazine and has written extensively for the tech-driven site WRAL Techwire.