Mindy HamlinMay 245 minLearning from Others: Tips to Help You Prepare for a Crisis Update 5/31/2023: Yesterday, NEDA faced a new issue related to its Tessa chatbot. NEDA responded, but I am sure they would like a redo....
Mindy HamlinMar 12, 20214 min5 Stories to Tell Before Crisis StrikesDon't wait until a crisis hits to start telling your story Often, by the time clients contact me, they are in the midst of a crisis. A...
Mindy HamlinJul 9, 20202 minNo Crisis Plan? No Problem. Follow These 10 Steps to Guide Your Crisis Communications Responsewhat can your organization do if it doesn’t have a plan? Follow the 10-step process below to meet any crisis head on, and, when the crisis i
Mindy HamlinMay 15, 20204 min5 Steps to a Successful Crisis Communications ResponseWhen I was director of public relations at Raleigh-Durham International Airport in North Carolina, a plane went down in Charlotte. Almost...