Mindy HamlinOct 27, 20234 min read10 tips for the crisis spokespersonWhen a crisis hits, one of the first things an organization must do is identify the spokesperson. Who will your spokesperson in a crisis...
Mindy HamlinMay 24, 20235 min readLearning from Others: Tips to Help You Prepare for a Crisis Update 5/31/2023: Yesterday, NEDA faced a new issue related to its Tessa chatbot. NEDA responded, but I am sure they would like a redo....
Mindy HamlinMar 12, 20214 min read5 Stories to Tell Before Crisis StrikesDon't wait until a crisis hits to start telling your story Often, by the time clients contact me, they are in the midst of a crisis. A...